Ratnakar North Point School Parent App
Ratnakar North Point School (“School”, “we”, “our”, or “us”) respects the privacy of parents, guardians, students, teachers, and other users of the Ratnakar North Point School Parent App (“App”).
This Privacy Policy explains how information is collected, used, stored, protected, and disclosed when you use the App.
By using the App, you acknowledge that you have read and understood this Privacy Policy.
1. About the App
The Ratnakar North Point School Parent App is designed to provide authorized parents and guardians with convenient access to school-related information and services, including academic and student information, attendance, homework, classwork, notices, examinations, timetable, fees, study resources, events, and other school communications, depending on the features enabled by the School.
2. Information We May Collect
Depending on the features and services available to you, the App may collect or process the following information:
A. Parent/Guardian Information
This may include:
- Parent or guardian name
- Mobile number
- Email address
- Login credentials or authentication information
- Parent/guardian account or user ID
- Information required to communicate with the School
B. Student Information
The App may display or process information provided by the School, such as:
- Student name
- Student ID or admission number
- Class and section
- Attendance information
- Academic results and examination information
- Homework and classwork information
- Timetable information
- School notices and announcements
- Fee-related information, where applicable
- Other educational or administrative information maintained by the School
C. Device and Technical Information
The App or its service providers may process limited technical information necessary to provide, secure, maintain, and improve the service, such as:
- Device or app identifiers
- Operating system and app version
- Crash and diagnostic information
- Basic device information
- Network or connectivity information
We do not collect information that is not reasonably necessary for providing the App’s functionality.
3. How We Use Information
Information may be used for the following purposes:
- To authenticate authorized users
- To provide access to student and school information
- To display attendance, academic information, homework, classwork, notices, examinations, timetable, fees, and other enabled services
- To send important school notifications and announcements
- To communicate with parents and guardians
- To maintain and improve the App
- To troubleshoot technical problems and prevent misuse
- To maintain the security of the App and school systems
- To comply with applicable legal and regulatory requirements
We do not sell personal information to third parties.
4. Sharing of Information
We may share or provide access to information only when reasonably necessary to operate the App and provide school services.
Information may be accessible to:
- Authorized personnel of Ratnakar North Point School
- Authorized parents or guardians associated with the relevant student account
- Technology or service providers that provide hosting, infrastructure, notifications, analytics, security, or other services necessary to operate the App
- Government authorities or other parties where required by applicable law or legal process
We do not authorize third parties to use student or parent information for purposes unrelated to the services they provide to the School.
5. Advertising
If advertising is enabled in the App, advertisements may be provided through third-party advertising services such as Google AdMob.
Such advertising providers may process certain device or advertising-related information in accordance with their own privacy policies and applicable requirements.
Where required, appropriate disclosures, consent mechanisms, and Play Console declarations will be provided.
If advertising is not enabled in a particular version of the App, this section will not apply to that version.
6. Notifications
The App may use push notifications to provide important school-related information, including notices, announcements, attendance updates, academic updates, events, reminders, and other communications.
Notification delivery may require the use of third-party notification or cloud infrastructure services.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
Where appropriate, information is transmitted using secure communication protocols.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Users should also protect their login credentials and should not share passwords or authentication information with unauthorized persons.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Provide school and App services
- Maintain student and academic records
- Meet legitimate school administration requirements
- Comply with applicable legal, regulatory, accounting, or record-keeping obligations
- Resolve disputes and enforce applicable agreements
When information is no longer required for these purposes, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements and the School’s record-retention practices.
9. Account and Data Deletion
Users may request deletion of their App account and associated personal information, subject to applicable legal, educational, administrative, and record-retention requirements.
To request account or personal data deletion, please contact the School using the contact information provided below.
Account/Data Deletion Request:
Email: info@ratnakarnorthpointschool.com
Please include sufficient information to allow us to identify the relevant account and verify the request.
Certain student, academic, attendance, examination, fee, or administrative records may need to be retained by the School where required by law, regulation, legitimate educational administration, or record-retention requirements.
10. Children’s Privacy
The App is intended to support communication between Ratnakar North Point School and authorized parents or guardians and may provide access to information relating to students.
Student information is used for legitimate educational and school-administration purposes and is not intended to be sold.
Parents or guardians who have questions about information relating to a student may contact the School using the contact details provided in this Privacy Policy.
11. Third-Party Services
The App may use third-party services to provide functionality, security, hosting, notifications, analytics, crash reporting, advertising, or other technical services.
Examples may include services provided by Google or other infrastructure/service providers used by the School or its technology provider.
Third-party services may process information according to their own privacy policies and contractual arrangements.
12. Login and Access Control
Access to student-related information is restricted to authorized users.
Users are responsible for keeping their login credentials confidential and for immediately notifying the School if they believe that their account has been accessed without authorization.
The School may suspend or restrict accounts where necessary to protect student information, school systems, or users.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the App, services, technology, legal requirements, or our privacy practices.
When changes are made, the updated version will be published on this page with a revised “Last Updated” date.
Users are encouraged to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:
Ratnakar North Point School
Email: info@ratnakarnorthpointschool.com
Website: https://ratnakarnorthpointschool.com/
Address: 98-R, Dr Abani Dutta Rd, Howrah, West Bengal 711101
Phone: 033 2666 8927
For privacy or data-deletion requests, please use the contact information above and mention “Privacy / Data Deletion Request” in the subject line.
15. Consent
By using the Ratnakar North Point School Parent App, you acknowledge this Privacy Policy and understand how your information may be handled as described above.
Where applicable law or Google Play requirements require additional consent or disclosure, the App will provide the appropriate notice and consent mechanism.
© [YEAR] Ratnakar North Point School. All rights reserved.