Ratnakar North Point School

Please read these Terms and Conditions carefully before using the online fee payment facility provided by Ratnakar North Point School. By using this service, you agree to be bound by these terms.

1. Applicability

• These Terms and Conditions govern the use of the online payment gateway service provided by Ratnakar North Point School in partnership with Razorpay for the collection of school fees, admission fees, and other related charges.

• The payment service is intended solely for the parents/guardians of currently enrolled or prospective students of Ratnakar North Point School.

2. Payment Process and Accuracy

• Fees Displayed: All fees displayed on the payment portal are accurate as per the school’s fee structure and are inclusive of any applicable taxes (if any).

• Information Accuracy: The user is solely responsible for ensuring the accuracy of the student’s details (Student ID, Name, Class) entered while making the payment. The school will not be liable for any consequences arising from incorrect information provided by the user.

• Late Payments: Payments made after the designated Due Date may be subject to a late fee as per the school’s existing policy, irrespective of the online payment date.

3. Payment Gateway and Security

• Secure Transactions: All online payments are processed through the secure payment gateway provided by Razorpay. We do not store any sensitive financial data (credit card/debit card details, net banking credentials) on our website or servers.

• Transaction Fee: Any applicable transaction charges (convenience fee) levied by the payment gateway or bank will be borne by the payer and will be clearly indicated before the final payment submission.

4. Confirmation and Receipt

• Successful Payment: Upon successful completion of the transaction, the user will receive a payment confirmation notification from Razorpay and an official digital receipt from Ratnakar North Point School. Users are advised to save this receipt for future reference.

• Failed Transactions: In the event of a payment failure where the amount is debited from the user’s account but not credited to the school, the refund process will be handled by the respective bank or payment gateway. This typically takes 7-10 working days. Users should contact their bank or Razorpay support for assistance in such cases.

5. Governing Law and Jurisdiction

• These Terms and Conditions shall be governed by the laws of India.

• Any dispute arising out of the use of this service shall be subject to the exclusive jurisdiction of the courts in howrah

6. Disclaimer

• The school is not responsible for any delay or failure in the processing of fees due to technical errors, internet connectivity issues, or failure on the part of the bank or payment gateway.